Our Values

Partnership

We invest in our partnerships. Whether that be partnerships with our network of installers, partnership with our suppliers down to partnership within our teams. We encourage every part of the business to build and nurture partnerships, especially with each other. Team-work and working in partnership is key to our success and helps us delivery our outstanding windows and doors.

Respect

We pride ourselves on building a culture within our business and respect is at the heart of this. Respect for each other, building respectful business practices as well as respect for the environment. We ensure that all of our employees are highly trained to exceed in their roles and that they work within a respectful environment.

Ideas

We support a culture that promotes creative thinking and we love to get ideas from all parts of the business. Whether that is from our customer services team on how we could improve our customer services or it could be from one of our highly experienced craftsman on how to make our products even better. We also regularly connect with our installer partners as we like to hear their ideas on how we can do things even better.

Quality Delivery

We live and breathe quality in everything that we do. Our product range is world class and we stick to what we do best, develop the highest quality range of timber-alternative windows and doors. We only employ highly trained craftsmen to lovingly produce your bespoke windows and doors and we only will work with the leading installers in the country that we trust and know that will deliver you that first class job. Quality is in our DNA.

Going the Extra Mile

Going the extra mile is something we do a lot. Our customer service team will go the extra mile with supporting customers in providing them all the information they need to make important purchasing decisions. Our purchasing team will go the extra mile to buy the best materials that we possibly can buy. And our craftsman always go the extra mile to ensure the quality of every single product that we produce is lovingly handcrafted and exceeds customer expectations.

For more information on our values or our exceptional product ranges, then please don’t hesitate to contact our friendly customer service team today.